Local Helpline

Our local Helpline number is 0333 567 4746.
Please note that this is not an emergency service.

Our Helpline is answered between 08.30 and 18.00 Monday to Friday and between 09.00 and 17.00 on Saturday.  Outside these times, an answerphone service operates.  If you leave a message, we will respond in due course.  When you leave a message, please ensure that you tell us your full postcode and a telephone number so that we can contact you and deal with your enquiry properly; this is very important!


Calls are free, but your network may make a charge.

EMERGENCIES: We are NOT staffed or equipped to handle emergency situations.  If you know about a cat or any other animal that is injured or being treated cruelly, call the RSPCA's national 24-hour cruelty and advice line on 0300 1234 999 or visit http://www.rspca.org.uk